Tuesday, December 13, 2005

How relaxing

Kristi and I had a great weekend. Seilevel flew Kristi into Austin for their holiday party. It was held at Carmelo's Restaurant and we had a wonderful time. The company sponsored a White Elephant Gift Exchange with some great gifts, including two iPods, an Ecosphere, and Roomba Red. Kristi did not get the very soft blanket she wanted (Thanks, Joy!), but she did get a nice scarf. I got the bonsai tree; well, seeds for a future tree anyway.

Not only did they fly Kristi in, they also put us up at the Omni Hotel in Austin. This was an experience in both good and bad customer service. First, we checked in and we got a room with two double beds on the thrid floor. They told us this was the only room available, but they did say that if there were any noise problems we should report them immediately and they would be kicked out due to the "No Noise" policy.

When we did have a noise problem and called the front desk they told us the noise was from the street and promised to send us some earplugs. As if this was going to make everything okay?!

I left the room so I could go down and talk to the manager in person. On the way I discovered the noise was coming from down the hall, not the street. The manager's response? "We have a function going on." No apologies. No promise to talk to the first idiot who lied to us about the noise policy.

Anyway, I stayed polite, if a little bit insistent and he finally found a large room with a really small bathroom. Honest. It was the Presidential Suite, with living area, master bedroom, kitchen, bar, and the smallest bathroom you can have while still having a shower, wc, and sink. (Well, a motorhome's bathroom is smaller, but not by much.)

So, despite the poor beginning and having to change rooms at 1AM, it worked out okay if only because we finally got a quiet space to sleep in a king-size bed. (Let's not talk about the drip in the bedroom ceiling, it didn't last more than 30 or 45 minutes anyway.)

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